Privacy Policy

Last updated: August 9, 2026

At LuxeLane, we respect your privacy and are committed to protecting the personal information you provide when you use our website and purchase our products.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you place an order or use our website, we may collect information such as:

• Your name

• Email address

• Phone number

• Billing and shipping address

• Order and purchase information

• Information necessary to process and fulfill your orders

We only collect information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve your shopping experience.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Deliver your purchases

• Confirm and communicate about your orders

• Provide customer support

• Process payments

• Handle returns, refunds, and exchanges

• Improve our website, products, and services

• Prevent fraudulent or unauthorized transactions

• Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers.

LuxeLane does not need to store your complete payment card details on our website. Payment information may be securely processed by the payment provider used during checkout.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our business, such as:

• Payment processors

• Shipping and delivery providers

• Website and hosting service providers

• Other service providers required to process and fulfill your order

These parties should only receive information necessary to provide their services.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to process orders, provide customer service, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact LuxeLane using the contact information provided on our website.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If we become aware that personal information has been provided by a child without appropriate authorization, we will take reasonable steps to address the situation.

10. Third-Party Services and Links

Our website may use third-party services or contain links to external websites.

LuxeLane is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements.

Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact LuxeLane through the contact information provided on our website.